Ordering a Paystack Terminal
Paystack sells its card terminal through a separate store that is hard to find from the main Paystack website. Your school buys it under its own Paystack account, so the device is linked to your account and payments settle to your school's bank account. Fees101 only registers the device once it arrives.
Before you start
- Your school uses Paystack in Fees101. Terminals are not available for Monnify schools.
- Your Paystack account is activated (live). Paystack only sells terminals to registered Nigerian businesses.
- You have your Paystack Integration ID. It is the number shown in the top left corner of your Paystack dashboard, under your business name. You will be asked for it twice.
- You know the full address where the terminal will be used, and who Paystack should call about delivery.
Ordering the terminal
Open the Paystack Terminal Store (paystack.shop)
Open the Paystack Terminal Store using the link above.
02Choose MoreFun MF960 (Live).
This is the device that takes real payments. Do not order a developer or test device.
03Set How Many to the number of terminals you need, then choose Add to bag.
Add any spare parts you want at the same time (see Spare parts below), so they arrive together.
Open the bag and choose Checkout.
05Fill in your name, email and phone number.
Use the email tied to your school's Paystack account. Check the phone country code is set to +234 (Nigeria), because the form does not always default to it.
Enter your Paystack Integration ID.
Choose Review and pay, check the order, and pay.
After you pay: the delivery form
Paystack shows a confirmation that your order will be delivered in 2 to 7 business days depending on location, and asks you to fill out a form on the next page if you bought terminals. Do not skip this form. It is how Paystack knows where to deliver and which account to link the device to.
Business Name: your school's business name as it appears on Paystack.
Paystack Integration ID: the same number you entered at checkout, from the top left of your Paystack dashboard.
What are you buying: select every item you paid for.
Contact Person: the person Paystack should call with questions and to arrange delivery.
Contact Phone Number and Contact Email: use the email tied to your Paystack account.
06Delivery Location(s): the full address where the terminal will be used, with street name and building number.
If you bought terminals for more than one site, put one address per line.
When you submit the form, Paystack shows a final page: "Thank you for your order!" Complete orders are processed in 3 to 7 business days. That is the last step; there is nothing more to do until the terminal arrives.
What comes in the box
Each terminal comes with a charger, a POS guide, a roll of receipt paper, and a tabletop card that shows parents the payment methods you accept (card, transfer and USSD).
Spare parts
Spare parts are sold on the same store, and you buy them the same way: add them to the bag, check out, and pay. Products listed at the time of writing:
- Paper roll (pack of 10): for printing receipts. Order more before you run out.
- MF960 Battery: a replacement battery.
- MF960 Charger: a replacement charger. This is sometimes shown as sold out; check back or email terminal@paystack.com.
Prices and stock change, so check the store for current figures. If you buy only spare parts and are not shown the delivery form, email terminal@paystack.com with your order details and delivery address.
When it arrives
Register the terminal in Fees101 and take a first payment soon after it arrives. Paystack treats a terminal that is not used for two weeks as inactive, and it can then stop taking payments. See Connecting a Card Terminal.
Need help ordering? Email support@fees101.com and we will walk you through it.