Question 1

What is Fees101?

Accepted Answer

Fees101 is a revenue operations platform built specifically for Nigerian schools — not generic fee-management software adapted from elsewhere. Every student gets their own dedicated virtual bank account, so a payment is matched to the right student automatically the moment it lands, with nothing for staff to reconcile by hand. It also handles fee structures per term/class, generates per-student invoices with balances carried forward, and gives the school a live collection dashboard.

Question 2

Is Fees101 a school management system?

Accepted Answer

No, and that's deliberate. Most school management systems try to cover everything — attendance, timetables, gradebooks, communication, library, HR — with fees as one tab among many. Spread that thin, fee collection usually gets a shared account and a balance column, not real infrastructure. Fees101 does one job: the money. That focus is what makes a dedicated virtual bank account per student, automatic reconciliation and a live collection dashboard possible. If a school already uses a management system for everything else, Fees101 is built to sit alongside it, not replace it.

Question 3

Is Fees101 live yet?

Accepted Answer

Yes. Fees101 is live and actively onboarding schools now. We work closely with every school we bring on, so sign-up starts with a quick request rather than instant self-service.

Question 4

How can my school get started?

Accepted Answer

Use the Request access button anywhere on the site to send us your school's details, or email support@fees101.com, and we'll set your school up and walk you through onboarding.

Question 5

What does Fees101 cost?

Accepted Answer

A one-time setup fee of ₦10,000 to connect your school, then ₦500 per active student per in-session month. You get 65 free days every year (about two months) on a recurring 365-day cycle from onboarding, so a full year works out to about ₦5,000 per active student, roughly ten billed months rather than twelve. Billing is worked out daily on your active students and collected automatically by bank direct debit, with no long-term contract.

Question 6

Why do I get free days every year?

Accepted Answer

Because schools don't run through the whole year. The free days are built around the real school calendar — public holidays, bank holidays, and regular holiday periods — not a discount gimmick. They recur every single year, automatically, for as long as your school is on Fees101. Each 365-day billing cycle from when you onboard includes about 65 free days (roughly two months), so a full year works out to about ₦5,000 per active student instead of twelve times the monthly rate.

Question 7

How does payment collection work?

Accepted Answer

Each student is issued a dedicated virtual bank account through our licensed payment infrastructure partner (we support both Paystack and Monnify, and recommend Paystack). Parents pay directly into that account, and Fees101 automatically matches the payment to the right student and invoice — no manual reconciliation needed.

Question 8

Do parents need to download an app or change how they pay?

Accepted Answer

No. Most parents keep paying exactly how they already do — a regular bank transfer, from whatever banking app they normally use, into their own child's dedicated account instead of a shared one. And if a parent would rather pay in person, the school can take it by card on a terminal at the front desk. Either way it's the school's side that's now organised — everything is matched and recorded automatically.

Question 9

Can parents pay in person, by card?

Accepted Answer

Yes. Alongside bank transfer, a school can take fees in person on a card terminal — useful at the front desk, on open days or at events. The in-person payment is matched to the right student and invoice automatically, and settles to the school's own account, exactly like a transfer. Bank transfer is still the main way parents pay; the terminal is simply there when someone prefers to pay on the spot.

Question 10

Does Fees101 hold our money?

Accepted Answer

No. Fees101 does not hold school funds. Payments are settled through our payment infrastructure partner directly to the school's own designated settlement account.

Question 11

What happens to a student's outstanding balance at the end of term?

Accepted Answer

Any unpaid balance is automatically carried forward to the student's next invoice, so nothing gets lost between terms.

Question 12

Some parents already owe us, and some have paid ahead. What happens to those balances?

Accepted Answer

They come with you. Add what each student owes or has paid ahead to your student file when you first import them. What a parent owes appears on their first invoice as "Previous balance", and they pay it the same way as their fees. Money paid ahead is kept as credit and taken off their invoices automatically. Discounts never reduce an old debt.

Question 13

How can a Nigerian school stop fake bank-transfer payment alerts?

Accepted Answer

Give each student their own dedicated virtual bank account and verify every payment server-side instead of trusting a screenshot or a text alert. With Fees101, each student has a dedicated virtual account through a licensed payment partner (we support both Paystack and Monnify, and recommend Paystack), and every payment is confirmed by a verified webhook from that partner before it is recorded. A forged alert or edited screenshot never creates a real payment record, because the record only exists once the money has actually settled.

Question 14

How do schools reconcile fee payments automatically?

Accepted Answer

Reconciliation happens automatically when each student pays into their own dedicated virtual account, so the payment is matched to the right student and invoice with no manual lookup. Fees101 issues one virtual account per student, confirms the incoming transfer by verified webhook, and applies it to that student's invoice, carrying any remaining balance forward. Admin staff stop matching transfers to names by hand.

Question 15

Can a parent with more than one child in the school pay once?

Accepted Answer

Yes. Siblings can be grouped into a family account with one shared dedicated virtual account, so a parent transfers once and Fees101 applies the payment across each child's outstanding invoices automatically, oldest term first. The parent gets a single confirmation covering every child the payment was applied to. Each student also keeps their own account, so a school can use whichever fits a given family.

Question 16

What is the best way to track school fees without Excel spreadsheets?

Accepted Answer

Use a system that generates a per-student invoice from the fee structure and updates the balance automatically as money arrives, instead of a spreadsheet someone has to edit by hand. Fees101 sets fees per class and term, issues an invoice for each student, reconciles payments through a dedicated virtual account per student, and shows what is collected and outstanding on a live dashboard. There is no formula to maintain and no file to pass around.

Question 17

Does Fees101 work for schools currently using Excel or paper records?

Accepted Answer

Yes. Schools moving off Excel or paper can bulk-import their existing student list from an Excel or CSV file, including what each student already owes or has paid ahead, and Fees101 takes over invoicing and reconciliation from there. You set your fee structure per class and term once, each student is issued a dedicated virtual account, and payments are matched and recorded automatically. You keep your records, without the manual matching and the version-control headaches.

Question 18

How do parents get notified about fees?

Accepted Answer

Parents receive SMS (and in future, WhatsApp) notifications for new invoices and payment confirmations, sent through our licensed messaging provider, using the phone number the school has on file.

Question 19

Does Fees101 send anything other than fee-related messages?

Accepted Answer

No. Every SMS/WhatsApp notification we send is tied to a specific invoice, payment, or reminder for that student's fees — never marketing or unrelated messages.

Question 20

How is our data protected?

Accepted Answer

We apply industry-standard security practices, including encrypted connections and encrypted storage of sensitive credentials. See our Privacy Policy for full detail on what we collect and how it's used.

Question 21

Is Fees101 a registered company?

Accepted Answer

Yes. Fees101 is operated by FEES101 LTD, RC 9694725, registered in Nigeria with its registered office at Plot L182, Ellicot Citi Street, Kubwa Extension III, Bwari, FCT, Nigeria.

Question 22

Who can I contact for support or questions?

Accepted Answer

General enquiries and support: support@fees101.com. The inbox is checked directly by our team — there's no ticketing bot in between.

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