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Docs/Students & families/Managing Student Payment Accounts (Virtual Accounts) in Bulk
Requires: Manage Payment ConfigUpdated 2026-10-271 min read

Managing Student Payment Accounts (Virtual Accounts) in Bulk

Every student (or family, if family accounts are on) is meant to have their own dedicated virtual account to receive payments into. Most are created automatically when a student is added, but accounts can fail to provision, and this is where you fix that in bulk.

Steps

01

Go to Students → Payment Accounts to see the roster filtered by who's missing a virtual account.

02

Alternatively, from School → Payments, use "Create accounts for N students" to provision accounts for every student currently missing one.

03

Either path runs as a background job — you can track live progress and it's safe to retry if it fails partway through.

Notes

This tool is retry-safe by design — running it again doesn't create duplicate accounts for students who already have one, so there's no harm in re-running it after fixing whatever caused accounts to fail (usually a provider connection issue; see Connecting Your Paystack or Monnify Account).

Looking for how a family's shared account or credit balance actually works, not how to bulk-provision accounts? See How Credit Balance Works and How a Family Payment Covers Multiple Children's Fees.

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