Exporting Your Data and Privacy Settings
Data & Privacy is an owner-only area, hardcoded that way, since a full export carries parent phone numbers and other personal data that shouldn't be broadly accessible even within your own team.
Exporting everything
Go to Team → Data & Privacy.
Choose Export everything.
Download the resulting CSV zip, containing students, invoices, payments, and the audit log.
Data retention
This page also shows your fixed retention periods: personal data is kept for a set number of days, and financial records for a set number of years, both measured from account closure rather than from when a record was created.
Closing your account
Closing or deleting the school's account from here starts a grace period before erasure — it isn't instant, so there's a window to change your mind.
What's stored
The page also lists your sub-processors and a "what we store" inventory with live record counts, useful if you need to answer a parent's data question directly.